Testimonials / Client Feedback

 

This section provides ESG client testimonials.  Due to their own internal company policy, some clients and brands are not able to provide written testimonials.  ESG respects their position however these clients are happy, if required, to provide verbal testimonials in support of our exemplary service standards.   Some clients have been happy to provide references however to protect the integrity of their entity, only the position of the writer and their sector have been detailed.

 

Below is a cross section of testimonials from those clients who are able to provide written references and includes feedback on ESGs provision of corporate security,  event security, keynote presentations, security training, VIP protection, asset security, venue security and product launches.

                                                     ____________________________________

 

CORPORATE SECURITY - 5 Star Hotel

 

 

"Executive Security has been supplying The Langham Auckland with security services for our events since July 2013. In this time Executive Security has been professional and timely in our dealings with them. All security guards supplied for the events have been extremely professional, well groomed and pleasant to deal with. With the hotel being a luxury 5 star property it is important that we have guards that fit this image and our guests feel comfortable.

 

Executive Security understand this and ensure that all our events are looked after in this way. Darren has also been on hand to give advice for any special and high level events which overall makes an event seamless for our clients. 

 

We look forward to a long and continued relationship with Executive Security and highly recommend their services."

Natalie Reid

Director of Events & Conferences

The Langham Auckland

 

CORPORATE SECURITY - ESG Event Venue Client

"I honestly could not be more grateful for the service you have provided and also the work relationships you have built with our teams, not just security that show up do the job and leave. You all always do so much more and it has been an absolute pleasure working with you ".

Sophie Manihera

(Departing) Event Coordinator

Sero Events and The Maritime Room

INTERNATIONAL EVENT SECURITY   /   VIP PROTECTION

 

"This letter is to act as a reference for the services provided by Executive Security Group.  Executive Security Group, led by Darren Morton, have provided full service security and safety for the ASB Classic and Heineken Open for the past 14 years.

 

Their responsibilities have included security and safety strategic planning, VIP Protection to the likes of Maria Sharapova, Venus Williams and Anna Kournikova, venue safety checks and patron control.  Their professional approach has played a key role in the growth of the Events in recent years. 

 

In recognition of this Darren has been included as part of the Events Senior Management Team overseeing security, player and patron safety and access control. I have no hesitation in recommending Darren and his team and will continue to utilise their expertise for our crown jewel summer events."

Karl Budge

Tournament Director

ASB Classic and Heineken Open

 

VIP PROTECTION / RISK MANAGEMENT

 

"To whom it may concern,

I write in respect to services that Darren Morton of the Executive Security Group Limited has provided to our organisation.

We initially engaged Darren’s services in 2016 to address Health and Safety concerns around the safety and security of members of our Executive Leadership Team.   The concerns centred on both real and perceived risks to the physical security of members of the Leadership Team (abridged for confidentiality).  As matters progressed, we expanded Darren’s remit to assess the security of the wider organisation.  Darren’s work comprised:

  • Conducting physical security assessments and procedural reviews for three of our premises

  • Providing personal security services for a two-day court hearing

  • Developing a security plan for two members of the Executive Leadership Team, which included a number of contingencies not restricted to medical and police responses.

  • Providing ad-hoc security advice

I have found Darren personable and easy to work with, and would have no hesitation in recommending his services and that of Executive Security Group.

Chief Executive

Local Government Body

 

EVENT SECURITY 

"Just one more bit of feedback, please pass on to whoever manages your security – your security staff were great – very professional and handled a couple of delicate scenarios superbly – we had a couple of guests who “overindulged” and had to be sent home and it was handled very discreetly and with the minimum of fuss and embarrassment for them, was great to have a female staff member  there too.

 

Very high calibre security personnel equipped to deal with all situations very appropriately."

Miranda

Event Coordinator for an event at an ESG Clients venue

 

 

CLIENT SECURITY - 5 Star Hotel (Ultimate Fighting Championship)

"Just thought I'd flick you a quick email to say I've been downstairs talking to Steve and he's raving about you and your guys.  He said you're one of the best companies he's worked with and they do these events all over the world"

                                                                                                                          Email from:        Manager, Langham Hotel

 

                                                                                                                      Comments by:        Head of UFC Security

                                                                                                                                                             

BRAND PROTECTION / EVENT SECURITY

 

"RAW Brand, PR and Connectivity recently employed the services of ESG on the 2015 Heineken Baseline activation which went throughout the two weeks of the Auckland Festival Of Tennis. ESG provided a safe, well-managed and extremely professional service throughout this time and this was further highlighted with flawless security management at the Heineken Baseline After Party on January 17th.

 

This involved approximately 700 punters, all who had been drinking alcohol on site. ESG not only managed the crowd safely and without any major disruption, but also used great judgement in regard to the eviction of overly intoxicated persons and trouble makers. 

 

ESG are a highly recommended security company with great communication,impeccable presentation and highly professional security guards without exception."

Reuben Bonner

Production Manager

RAW

INTERNATIONAL EVENT SECURITY

 

"We have worked with the team at Executive Security for going on 15 years with the Heineken Open and the ASB Classic.

 

It has been a pleasure to work with Darren and his team, they are always diligent, friendly, humble, and confidential, always presented well and are always on top of every security consideration as and when they arise. There is no ego amongst this team they go about their business in a very professional and unobtrusive manner. Any issue is dealt with promptly and with little fuss or drama.

 

Executive Security are always our number 1 choice for event security, we would have no doubt whatsoever in recommending them for any and all events. We look forward to working with them again soon."

Steve Dean

Owner / Director

The Event Works Group Ltd

 

 

CONFERENCE KEY NOTE ADDRESS ON SECURITY

"Our company Canterbury Education Services organises seminars and conferences for school property managers and caretaker staff throughout New Zealand. We have had Darren present as a keynote speaker at our major School Property Managers conferences in Christchurch and in Auckland this year on topics that relate to security around the school site.

 

I chose Darren by reputation. It was quite clear from our initial conversations that Darren was an expert in his field. But more than that there was no doubt he could communicate that security expertise in a practical, informative way that our delegates would find of value and be able to use on a day to day basis.

Darren is a stylish presenter who identifies and tailors his presentations to the group he is working with. He has a ready, informal, humorous style which delegates find easy to relate to. The engagement from the groups is easy to see and delegates walked away from his session with valuable insight.  Darren is easy to work with, willing and obliging. We look forward to again working with him on our future events".

Wayne Jamieson

Sales / Marketing Manager

CES

HIGH PROFILE EVENT TARGETED BY PROTESTERS

 

"Thank you so much for your assistance and making sure that the event went ahead without any disruption.  I will share the below summary of the event with all management people involved in the event.

 

You and your team was of great help to the entire Hotel staff and were in total control of the situation.  Thank you again for your help and support."

 

Pulkit Veer

Event Manager

Pullman Hotel

STAFF SECURITY & SAFETY TRAINING

 

"Thanks Darren, the team is looking forward to a repeat visit.  Feedback today has been excellent, we covered some of the same ground again with lots of material readily remembered. 

 

You have more than proved we need your services and I am very happy with yesterday, feedback as follows:  good training, well controlled amount of info with a good structured pathway and a comfortable instructor that did not over emphasis any one point, good sense of humour as well, the team liked that."

General Manager

Harcourts

Cooper and Co.

 

BRAND PROMOTION SECURITY

 

"I just wanted to mention again, how great your team were.  It is always a pleasure to work with such lovely people and our team on the ground appreciated the help and assistance over the course of the activation"

Director of Events

Event Management company

STAFF SECURITY TRAINING

 

"The team genuinely gained a lot from the training and it has created more discussion and thought which is great"

Director of Operations

International 5 star hotel

Bomb Awareness training

EVENT SECURITY / VIP PROTECTION

"Darren and the team at Executive Security have been a core partner for our international sporting event for more than a decade.  His role, as head of security, has seen him manage close protection for some of the biggest names in world sport.  

 

Risk assessment, crisis planning / management, access control and managing the team delivering professional and general security across the events.  Darren and his team are professional, highly capable and importantly, reliable.  They are calm under situations of stress and ensure professionalism in presentation and performance at all times.

 

I would happily recommend Darren and Executive Security and look forward to working with them for years to come."

                                                                                                                                                                Event Director

                                                                                                                                     Major International Sporting Event

 

BRAND PROMOTION SECURITY

 

"Just wanted to say a thank you to you and the team for the Jacob's Creek Blend bar job.  We have had lovely feedback from the client and the Australian contingent about how friendly and helpful the guys were, going out of their way to help us with things that really probably don't fit under their job description!. 

 

It makes our life so much easier when we have a great team to work with.  Looking forward to working with them on the Montieths job"

Event Manager

NZ Event company

SITE / ASSET SECURITY

 

"I really enjoyed working with your team - they were all a great bunch of people and I looked forward to seeing them each day!.  Please pass on my regards to the team and my appreciation for their professionalism and company on those days I was the only one around. 

 

They made my job so much easier knowing I could walk away each evening safe in the knowledge our compound was being looked after"

SKY TV Production Manager

Security of SKYTV transmission trucks

 

EVENT SECURITY

 

"Thank you so much - once again your guards did an amazing job for us!"

 Company Director

RAW

 

CELEBRITY WEDDING SECURITY

 

"With you (ESG) on side to ensure all is secure, weddings have been a lot more relaxed and fun than they have been in the past!.  I very much hope we will be working together again in the future - a voice of calm is always welcome!"

Editor

NZ Womans Weekly

 

EVENT / CHARTER BOAT SECURITY

"Darren and the team have provided security services for events on-board Hauraki Blue Cruises since 2015.  During the time they have worked with us they have fitted seamlessly in with the team; always acting in a approachable and professional manner and adding real value to our operations, sharing their knowledge on crowd control and responsible service with our crew.

I would have no hesitation to recommend ESG and look forward to working with them again soon".

Rachael Fullerton

Operations Manager

Hauraki Blue Cruises

 

PRODUCT LAUNCH

 

"Just to let you know that Mike (security) did a brilliant job last night.  He fitted in perfectly with how we wanted things done and he was an absolute gentleman.  He showed a lot of interest in what we were doing and passed on a lot of feedback and comments that he received when  guests were departing. 

 

Thanks again and I will definitely keep you in my contact list for our next big event."

Event Manager

Major product launch

 

EVENT SECURITY - University Ball

"...If you could please pass our thanks on to the security team too we'd really appreciate it - they were so professional and lovely to work with too!

 

It was such a privilege to work with you both and your superstar team at Cordis, we had the best night and hope your team enjoyed themselves too.

Ben Madsen, Caitlin Orr-Walker, Sam Robertson

Social Executive and Social Representatives
Auckland University Medical Students Association (AUM
S
A)

EVENT SECURITY - School Ball

 

"Your security people were absolutely amazing.  They helped clean up, then made sure our students got to their cars safely.  Well and truly above and beyond.

 

I know we didn’t organise the 19th Oct at the Pullman, but they should also be acknowledged as they were excellent."

K.Bentley

Massey High School

Posts are coming soon
Stay tuned...